Most business problems are misdiagnosed. Jonathan Green talks with operations and leadership consultant Jon Bassford about how to actually diagnose your organization — from management style to culture to broken systems — why the same idea gets ignored from the inside but embraced from an outside voice, and how to bring AI into a company without triggering fear or negativity.
Key Takeaways:
• Diagnose the whole organization — management style, operations, culture — not just the symptoms
• The same idea is dismissed internally but embraced from an outside consultant; use that dynamic
• Help leaders vet ideas and make decisions — don't just hand them more options
• Introduce AI into the organization gradually (start in meetings, build comfort)
• Don't let the team sink into negativity about AI — lead them through it
Notable Quotes:
"It's everything from our management style down to the smallest systems." — Jon Bassford
"Someone brought the exact same idea from outside — and suddenly it landed." — Jon Bassford
Connect with Jon Bassford:
LinkedIn: https://www.linkedin.com/in/jonbassford
Website: https://think-lateral.com
Personal: https://johnbassford.com
Enjoyed this? Follow The Artificial Intelligence Podcast and share it with a leader fixing their organization.
Key Takeaways:
• Diagnose the whole organization — management style, operations, culture — not just the symptoms
• The same idea is dismissed internally but embraced from an outside consultant; use that dynamic
• Help leaders vet ideas and make decisions — don't just hand them more options
• Introduce AI into the organization gradually (start in meetings, build comfort)
• Don't let the team sink into negativity about AI — lead them through it
Notable Quotes:
"It's everything from our management style down to the smallest systems." — Jon Bassford
"Someone brought the exact same idea from outside — and suddenly it landed." — Jon Bassford
Connect with Jon Bassford:
LinkedIn: https://www.linkedin.com/in/jonbassford
Website: https://think-lateral.com
Personal: https://johnbassford.com
Enjoyed this? Follow The Artificial Intelligence Podcast and share it with a leader fixing their organization.
Connect with Jonathan Green
- The Bestseller: ChatGPT Profits
- Free Gift: The Master Prompt for ChatGPT
- Free Book on Amazon: Fire Your Boss
- Podcast Website: https://artificialintelligencepod.com/
- Subscribe, Rate, and Review: https://podcasts.apple.com/us/podcast/artificial-intelligence-podcast-chatgpt-claude-midjourney/id1139479669
- Video Episodes: https://www.youtube.com/@ArtificialIntelligencePodcast